Work Experience
Customer Service Employee
Moranti Services A/S
Aug 2017 to Oct 2017
Handling Swedish customer service emails for cosmetics companies as well as booking meetings over the phone for an IT company in Odense.
Call Centre Agent
Moranti Services A/S
Nov 2016 to Aug 2017
Both In- and Outbound phone calls including sales and customer service for various Danish and Swedish companies, including helping with training new employees with both sales and customer service skills.
Assistant Project Manager
DB Cargo (UK) Ltd.
Jul 2015 to Jun 2016
Running an internal recycling and redeployment project, with tasks including but not limited to:
Trainee Performance Analyst
DB Schenker Rail (UK) Ltd.
Sep 2014 to Jul 2015
Assisting the National Performance Analysts in analysing large amounts of quality and efficiency data for the business, with tasks including but not limited to:
Service Employee (in parallel with studies)
Kvickly
Jul 2011 to Oct 2012
Stocking shelves, assisting customers and helping anywhere it was needed.
Newspaper Distributor (in parallel with studies)
FK Distribution
Feb 2009 to Jan 2012
Distributing newspapers on 2-3 fixed routes every weekend, as well as covering other routes due to sickness almost every week.
Education
Syddansk University, 2017 to 2020
Bachelor's degree, Computer Science
Herlufsholm Boarding School, 2012 to 2014
IB - International Baccalaureate
Bilingual diploma with:
Herlufsholm Boarding School, 2011 to 2012
IGCSE
1 years preparation for the International Baccalaureate
Herlufsholm Boarding School, 2008 to 2011
Danish Secondary School
British School in the Netherlands, 2004 to 2008
British Primary School
Marie Mørks Skole, 2002 to 2004
Danish Primary School